I am happy to share your praise with our entire team. The hotel dont have the same performens als before - 1 year ago. At dawn, when the port is resting, you can find the right mooring place. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. * Some hotels require you to cancel more than 24 hours before check-in. Compare prices and find the best deal for the Mercure Hotel Hamburg City. Mit dem … All 187 rooms are air-conditioned and have free WIFI. The interior of "harbour theme" was not practical with big metal doors to the wardrobe and the fridge, they were heavy and difficult to open and made a lot of noice as well with metal clinching to each other. Kind Regards, Emily Tiedge Front Office Manager T +49 (0) 40 23 63 8 100 F +49 (0) 40 23 63 8 155 E Mail : h1…, Bonjour Remi, thank you again for the great review of our hotel! Start Saving Today! No fresh juice! Whether Hafenwasser or Strandperle - our crew has the perfect cocktail for you! I will share your comments with our team. Hotel: The staff was very nice and friendly but they were all very young and inexperienced. Nuno P. Families - 30/12/2019 Confirmed reviews ALL. Family V. Families - 05/11/2019 Confirmed reviews ALL. Emily Tiedge Front Office Manager, Dear Vladimir S., We very much appreciate your comments regarding your stay at the Mercure Hotel Hamburg City. This is carried through the 187 guest rooms as well as other parts of the hotel. Room night for 2 children up to 16 years of age in your room. Rome2rio makes travelling from Hamburg Airport (HAM) to Mercure Hotel Hamburg City easy. Not a very good review, but I must say what saved my stay all together was the red haired young man in reception when I checked out. New work meeting and event area with the latest lighting equipment for your creative events. Rome2rio is a door-to-door travel information and booking engine, helping you get to and from any location in the world. Customer review rating 4.5/5 5,180 reviews, I can take advantage of the Members' rate, Hotel for travellers looking for local and authentic experiences. WIFI in the communal areas Free WiFi is available in all public areas of the hotel. Safe, Kühlschrank bzw. Good public transport connections provide easy access to any destination in Hamburg. Jedes Zimmer verfügt über: 50 LCD Flat Screen, Bad, Klimaanlage, mobilen Schreibtisch, Kleiderschrank inkl. 20.00 EUR per car & per day. However, charges can vary, for example, based on length of stay or the unit you book. The port has been the center of the city for centuries; it is the reason for the Hanseatic city's great wealth and unique culture, with the bourgeoisie of the suburbs along the Elbe, St. Pauli-Bohème and the wild nightlife around the Reeperbahn. It was okay, nothing to write home about. Sincerely, Katharina Küster Front Office Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel Hamburg City Amsinckstraße 53 20097 Hamburg Deutschland ________________________________________ E Mail : h1…, Dear Anette B., We very much appreciate your comments regarding your stay at the Mercure Hotel Hamburg City. 6 photos Our newly renovated hotel is situated in the heart of the Hanseatic city within walking distance of the city center. Book this exclusive benefit now and make the most of your business or leisure stays in our Mercure hotels. Book Mercure Hotel Hamburg City & Save BIG on Your Next Stay! Lovely experience at the hotel. There is a clear gap on the age of the staff! Din't took the opportunity to have a meal but from I saw it was good too. Sincerely, Katharina Küster Front Office Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel Hamburg City Amsinckstraße 53 20097 Hamburg Deutschland ________________________________________ E Mail : h1…, Dear Stephan C., We very much appreciate your comments regarding your stay at the Mercure Hotel Hamburg City. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Please inform me when you plan a future booking in our Hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. More Top Hotels. This hotel participates to Planet 21 and is acting in favour of Positive Hospitality. You can reach us by car via the A1 and A7 highways and leave your car in our car park. Kind Reagrds from Hamburg Emily Tiedge Front Office Manager T +49 (0) 40 23 63 8 100 F +49 (0) 40 23 63 8 155 E Mail : h1…, Dear Guest, thank you for the great review of our hotel! Details on site. Nearby restaurants include Snackmacherei Hamburg (8-min walk), Al Lido (9-min walk), and Fresh Food Factory (9-min walk). Bjorn Business - 20/03/2020 Confirmed reviews ALL. No choco croissants! I have nothing negative to say, except that i found trash behind the fridge. Until then, we wish you a good time and stay healthy!! Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. EARLY CHECK IN FROM 10AM (Paying) Need access to your room from 10am on the day of arrival? Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Yes, there's an onsite restaurant, Bar/Bistro. Hotel Mercure Hamburg City is centrally located in Hamburg and is 1.5 km away from Central Railway Station and 16 km from the airport Fuhlsbüttel /Hamburg/. Kind Regards, Emily Tiedge Front Office Manager, Dear Elinor, We very much appreciate your comments regarding your stay at the Mercure Hotel Hamburg City. Refund issued for price paid if found on Hotels.com or refund issued for price difference if found on another website. Many thanks for your understanding. This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations. It is always a pleasure to receive positive feedback. Comfortable beds, cozy room, lovely bathroom and shover. Amsinckstr. We had room 220. This is carried through the 187 guest rooms as well as other parts of the hotel. Overall a good experience. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Room night for 2 children up to 16 years of age in your room. Front desk staff will greet guests on arrival. This is carried through the 187 guest rooms as well as other parts of the hotel. Auch für ausreichend Parkmöglichkeiten ist gesorgt. 53, Hamburg, HH, 20097, Germany, You can collect Hotels.com™ Rewards stamps here, Privilege, Superior Room, 1 King Bed with Sofa bed, Based on 76 verified reviews from guests who stayed at this property, 13 guests said the location is convenient. Mercure Hotel Hamburg City offers 187 accommodations with safes and coffee/tea makers. HafenCity, Landing Bridges, city center, theater and more! Günstige Preise Exklusive Businessrabatte bis zu 30 % NEU: Miles & … ind the front and by the window - resevation to at group who not arrived. Finally the bar is terrible. Collect 10 stamps, get 1 reward* night. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Malfunctioning A/C in hot weather was a big let down. There should be more staff in their 40/50 to pass their experience to the young staff. This Hamburg hotel provides complimentary wireless Internet access. Check any national, local and health advisories for this destination before you book. A city tax is imposed by the city of Hamburg. Das frisch renovierte Hotel, Mercure Hamburg City, liegt mitten im Herzen der Hansestadt! ALLSAFE stands for our new, enhanced cleanliness protocols & standards, & ensures that these standards are met in this hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. from somewhere (maybee a closet in one of the neighboring Roms was squirking very much. Excellent connection to the Autobahn. Otherwise comfortable beds, small bathroom but OK and good standard. © 2021 Hotels.com is an Expedia Group company. We have intensive hygiene & prevention measures to ensure your safety. Besonderheiten des Hotels. I don't expect everyone to know, but if you work behind a bar I do not expect to have to explain that it consists of coffee, whiskey and cream, preferably all together in one glass. Check-in fast Rooms: Nice beds Nice TV Small "privilege"rooms Coffee machine on both rooms was defective, very old and overused. Amsinckstraße 53, 20097 Hamburg (Hamburg-Mitte) businessÄhnliche Orte in der Nähe. It is always a pleasure to receive positive feedback. Excludes taxes and fees. The Mercure Hotel Hamburg City is a 4 star hotel with a unique decor concept inspired by Hamburg, the media city. The main train station is 0.9 miles (1.5 km) away, the airport is 7.5 miles (12 km) away. The young man behind the counter spoke hardly any English, so communication was difficult. Cannot tell anything about public transport connections though. Anonymous Families - 16/02/2020 Confirmed reviews ALL. I had a privilege room with free minibar. LATE CHECK-OUT UP TO 6PM (Paying) Want to keep your room until 6pm on the day of departure? Pets can be brought along for a fee. Anurag Families - 19/08/2020 Confirmed reviews ALL. Das zentral gelegene Mercure Hotel Hamburg City ist eine stilvolle 4-Sterne-Übernachtungsmöglichkeit für Privat- und Geschäftsreisende. This property accepts credit cards, debit cards, and cash. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Hotels.com and the Hotels.com logo are trademarks or registered trademarks of Hotels.com, LP in the United States and/ or other countries. The 4-star Mercure Hotel Hamburg City in Hamburg City Center district provides a night club, a sundeck and a patio. Business - 05/12/2019 Confirmed reviews ALL, Soeren A. Sincerely, Katharina Küster Front Office Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel Hamburg City Amsinckstraße 53 20097 Hamburg Deutschland ________________________________________ T +49 (0) 40 23 63 8 100 F +49 (0) 40 23 63 8 155 E Mail : h1…, Dear giuseppe a., We very much appreciate your comments regarding your stay at the Mercure Hotel Hamburg City. Offering access to Speicherstadtmuseum, which is 1.4 km away, the traditional Mercure Hotel Hamburg City … I hope that you have nevertheless had a good time in Hamburg. Located directly by one of Hamburg's famous canals, the Mercure Hotel Hamburg City pairs typical Hamburg flair with a international bistro food. Private indoor parking (Paying) 84 spaces. We dont like the rooms - new design. Save on your reservation by booking with our discount rates at Mercure Hotel Hamburg City in Germany At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Giuseppe A. Nevertheless, if requested, the minibar should have been cleaned or refilled. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Business and family hotel with ample parking and parking garage spaces. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. F. Solo - 25/01/2020 Confirmed reviews ALL, Anonymous Business - 21/01/2020 Confirmed reviews ALL. The Mercure Hotel Hamburg City is a 4 star hotel with a unique decor concept inspired by Hamburg, the media city. Blend normal croissants! I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next v. will be as pleasant as the previous one. Internet had to be signed into anew every single time you wanted to use it, new password each day. We would be very happy to welcome you again to convince you of our service and our hotel. Theater, city center and main train station. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. For more details, please contact the property using the information on the reservation confirmation received after booking. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. The Mercure Hotel Hamburg City is a 4 star hotel with a unique decor concept inspired by Hamburg, the media city. The friendly staff was a bit lost with the large number of guests and they were not being able to be effective. Unfortunately our room was on top of the kitchen and we could hear the kitchen machines and especially the dishwasher from 5 in the morning until late in the evening. Sincerely, Katharina Küster Front Office Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel Hamburg City Amsinckstraße 53 20097 Hamburg Deutschland _______________________________________ E Mail : h1…, Dear Anna Eva S., We very much appreciate your comments regarding your stay at the Mercure Hotel Hamburg City. Superbude Hotel & Hostel St. Georg Spaldingstraße 152, 20097 Hamburg (Hamburg-Mitte) Quality Hotel Ambassador Hamburg Heidenkampsweg 34, 20097 Hamburg (Hamburg-Mitte) It is always a pleasure to receive positive feedback. A tad complicated compared to other Accor hotels I have stayed in. I will share your comments with our team. Priceline™ Save up to 60% Fast and Easy 【 Mercure Hotel Hamburg City 】 Get the best deals without needing a promo code! It is always a pleasure to receive positive feedback. Mercure Hotel Hamburg City Hamburg - 4 star hotel. Really good breakfast. A glass of wine with a water view, a beer for football or cool drinks with friends and colleagues after work in our bar. Ideal location for trainings and sightseeing HQ, C. Business - 28/10/2019 Confirmed reviews ALL, Room was comfortable espacially the bed for tall persons, Dear Anne, thank you very much for your so kind evaluation and your nice comment. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Business - 19/01/2020 Confirmed reviews ALL, It was just staying for the night and, as usual, I had a drink at the bar in the evening and nice breakfast in the morning, Jeppe Couples - 17/01/2020 Confirmed reviews ALL, Jane Friends - 15/01/2020 Confirmed reviews ALL. We look forward to welcoming you again soon. Contactless check-in and contactless check-out are available. All in all pretty average. This 4-star hotel is 1 mi (1.6 km) from Hamburger … I tried asking for a map, for directions to the town centre, but either he did not know or he did not want to help. Central location near hotspots e.g. Kind regards, Katharina Küster Front Office Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel Hamburg City Amsinckstraße 53 20097 Hamburg Deutschland ________________________________________ E Mail : h1…, Dear Ioana H., We very much appreciate your comments regarding your stay at the Mercure Hotel Hamburg City. Karte für Mercure Hotel Hamburg City. It is always a pleasure to receive positive feedback. M Solo - 18/03/2020 Confirmed reviews ALL. The Mercure Hotel Hamburg City has soundproofed rooms with air conditioning, a 50-inch LCD flat-screen TV and a portable desk. Due to the current situation and the Corona guidelines of the Hamburg Senate, we had to adjust some procedures accordingly. All other trademarks are the property of their respective owners. I managed to borrow a kettle from reception, but had to go to Lidl to buy my own tea bags and coffee powder. Less than 10 min walk to metro station and bar was open until midnight. I will share your comments with our team. Internationale Küche und regionale Spezialitäten genießen Sie im Bistro Pier_1163 mit Bar in der Unterkunft. Die neu gestalteten Zimmer sind im Stil des Hamburger Hafens eingerichtet. Mercure Hotel Hamburg City Hotel für Reisende, die auf der Suche nach lokalen und authentischen Erlebnissen sind Wir haben intensive Hygiene-& Präventionsmaßnahmen eingeführt, … Individually-wrapped food options are available for breakfast and dinner. Sincerely, Katharina Küster Front Office Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel Hamburg City Amsinckstraße 53 20097 Hamburg Deutschland ________________________________________ E Mail : h1…, Dear Soeren Elvin A., Thank you for taking the time to tell us about your experience at the Mercure Hotel Hamburg City. Optic fiber technology provides the highest possible speed of Internet connection. Kind Regards, Emily Tiedge Front Office Manager, Dear Nuno P., Thank you for taking the time to tell us about your experience at the Mercure Hotel Hamburg City. Moin and Ahoy in the PIER_1163 Bistro! If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Would recommend anyone with a sense of Hamburg's traffic, coming from the south by car, to use this nice place as their save place. Save big with Reservations.com exclusive deals and discounts. MERCURE HOTEL HAMBURG CITY in Hamburg located at Amsinckstr. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Es verfügt über 187 modern eingerichtete Zimmer mit Klimaanlage und Highspeed Internet, LCD-Fernsehrer sowie einer Kaffee- … The Mercure Hotel Hamburg City has soundproofed rooms with air conditioning, a 50-inch LCD flat-screen TV and a portable desk. Anne Families - 17/10/2020 Confirmed reviews ALL. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Every week it's a real pleasure to stay in Mercure Hotel Hamburg City, Anonymous Business - 05/03/2020 Confirmed reviews ALL. Newly renovated in 2018, the Mercure Hotel Hamburg City is close to centrally located attractions such as the Speicherstadt, Mehr! hotel mercure hamburg am volkspark 7.13 k.m vom Stadtzentrum Es bietet Ihnen beste Verkehrsanbindungen zum In-Viertel Altona, zum Derby Park, zur … Rooms are also outfitted with safes and minibars. Hotel was clean and quiet, personnel was friendly and helpful. Would definitely stay again. I would not pay extra for that again! I will share your comments with our team. The newly renovated 4-star Mercure Hotel Hamburg City offers Superior Rooms with twin beds, queen-size bed/sofa and comfortable Privilege Rooms/Junior Suites with king-size bed/sofa. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. About Mercure Hotel Hamburg City. The Mercure Team is great, always smily, friendly and service oriented. The S-Bahn (city rail) is just a few minutes' walk away. A ₹ 300.00 redemption fee is charged for each reward night redeemed unless you redeem on our app.
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